Terms & Conditions

Enrolment

To book a course, please fill out the booking form and send it to us by post or fax. Alternatively you can complete a booking form online at www.cicero.co.uk. You should also send a deposit of £200. You can pay this by credit card or direct bank transfer to our bank. You will find details on the booking form.

Course Papers

We will send you the complete course papers about 3 weeks before the course starts. The total course price less the deposit already paid will then be due.

Cancellation by the student

The student may cancel the course at any time before the course starts. The date of the cancellation is the date the cancellation is received by the School. You are advised to send any cancellation in writing. If you cancel the booking or do not take part in the course, the School is entitled to compensation for the work already done and expenses incurred. In calculating such compensation, expenses and work saved is taken into account. Cancellation fees are as follows:

more than 30 days before your course is due to start: £75
between 30 and 15 days before your course is due to start: 30% of the total fees
between 14 and 7 days before your course is due to start: 45% of the total fees
less than 7 days before your course is due to start: 75% of the total fees

If your visa is refused, we will refund the money you have paid us minus an administrative fee of £50, provided we receive the original letter of refusal at least one week before your course is due to start.

Change of course

For any change of course dates or accommodation after the original booking there is an administrative charge of £30.00.

Replacement Person

Up to the date of the start of the course the student may find a replacement student to take over his or her rights and responsibilities. The School has the right to reject such a replacement person if he or she does not comply with the requirements of the course or his or her participation would be in contravention of any appropriate laws or regulations.

If a replacement student takes the place of the original student, both the replacement student and the original student are jointly responsible for ensuring that the course fees are paid together with any additional costs incurred through the replacement of the original student.

The Course Offer

The course is provided according to the description contained in the 2010 brochures for the relevant course town and course type. Any activities which are included in the package but not used by the student cannot be refunded unless the School incurs lower costs as a result of the non-participation of the student.

Notification of claims

If any part of the course is not provided as described in the brochure, the student should notify a course leader or our office in Tunbridge Wells in order that the matter can be rectified immediately. If the student fails to notify the school of any such complaint he or she is not entitled to any subsequent compensation.

Responsibility of the Student

Each course centre has rules which are designed to ensure the safety of the students at all times. The student must follow the rules of the school. If he/she fails to do so a warning will be given. If the student continues to fail to obey the rules of the school then the school has the right to send the student home at the student's expense. In this case the school will make reasonable efforts to contact the student's parents or legal guardians to inform them accordingly. It is the responsibility of the student's parents to supply full contact details in advance of the course.

Liability of the School

Cicero Languages International, its staff, representatives and host families will not be liable for any loss, damage, illness or injury to persons or property however caused except where such liability is imposed under UK law. It is the student's responsibility to take out insurance to cover all such risks. We also advise students to take out insurance to cover any costs of cancellation or curtailment of the course.

Cicero Languages International will not be held liable in any way if any service contracted to be supplied by them becomes impossible to supply as a result of any industrial or other dispute which is outside the school's control.